Delivery & Returns Policy

Delivery Time
We aim to dispatch orders within 14 days but may take longer due to the specialised nature of some of our products . In this event we will contact you to advise you of the situation and receive your instructions. 

Refund Guarantee
We are happy to give a full refund or replacement for goods found to be unsatisfactory. When selecting products we always put quality before price and inspect every item prior to dispatch. If for any reason you are not satisfied with an item purchased at our on-line shop, please return the goods unused within 21 days, together with the purchase invoice, for a full refund or replacement. This does not affect your statutory rights. 

Dominic Ash Ltd will not refund the dispatch cost of goods returned from outside of the UK.  

Goods must be returned in their original packaging, along with the purchase invoice and be received in perfect sellable condition.  

Return Address
Dominic Ash Ltd, The Saw Yard, Yanworth, Glos GL54 3LJ

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